Real Communication 5th Edition O’Hair ISBN: 9781319201746 TEST BANK

Real Communication 5th Edition O’Hair ISBN: 9781319201746 TEST BANK

Test Bank for Real Communication, 5th Edition, Dan O’Hair, Mary Wiemann, Dorothy Mullin, Jason Teven, ISBN: 9781319321741, ISBN: 9781319505806, ISBN: 9781319347314, ISBN: 9781319347352, ISBN: 9781319201746

Table of Contents

Part One. Basic Communication Processes
Chapter 1. Communication: Essential Human Behavior
Chapter 2. Communicating in a Digital Age
Chapter 3. Perceiving the Self and Others
Chapter 4. Verbal Communication
Chapter 5. Nonverbal Communication
Chapter 6. Communication and Culture
Chapter 7. Listening

Part Two. Interpersonal Communication
Chapter 8. Developing and Maintaining Relationships
Chapter 9. Managing Conflict in Relationships

Part Three. Group and Organizational Communication
Chapter 10. Communicating in Groups
Chapter 11. Leadership and Decision Making in Groups
Chapter 12. Communicating in Organizations

Part Four. Public Speaking
Chapter 13. Preparing and Researching Presentations
Chapter 14. Organizing, Writing and Outlining Presentations
Chapter 15. Delivering Presentations
Chapter 16. Informative Speaking
Chapter 17. Persuasive Speaking

Appendix A. Competent Interviewing
Appendix B. Mass and Mediated Communication